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Nano
store

Local shops, national selection

Thousands of products from shops in your city, with delivery in hours instead of weeks — and a return flow that does not require an argument.

Trust and privacy

What Nano Store gives you

  • Same-day where available

    Products stocked nearby are dispatched to a courier as soon as the seller confirms the order.

  • Real seller ratings

    Ratings come only from customers with a completed order, so the score reflects delivered reality.

  • Protected payments

    Card payments are processed by certified providers. Nano never stores your full card number.

  • Straightforward returns

    Start a return from the order screen within the return window and a courier collects the item.

How it works

  1. 1

    Find the product

    Search across local shops, compare sellers and check ratings from customers with completed orders.

  2. 2

    Order and pay

    Pay by card or cash on delivery where the seller allows it, with fees shown before you confirm.

  3. 3

    Delivery or return

    Track the delivery live, and start a return from the order screen inside the return window.

Questions about this service

Who is the seller of record?

Products are sold by independent partner sellers. The seller's legal details are shown on every product and in your order receipt.

How do I return something?

Open the order, tap Return, choose a reason, and a courier collects the item. Refunds are issued once the seller confirms receipt.

Nano Store lives in the Nano app

One account covers food, shopping, delivery and celebrations. Download Nano and everything is on the same home screen.

Prefer the browser? Nano runs as a full web app with the same account and orders.

We would rather fix it than explain it

Most questions are resolved fastest from inside the order itself. When you need a person, every channel below reaches one.

Contact support